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THSP Mission, Vision and Values

Our Mission, Vision and Values

Our Mission

To help conscientious business owners and managers, who are concerned about getting things right, to build a better workplace culture and ensure everybody gets home safely.

Our Vision and Values

An employee-owned business that strives for customer and colleague success, through transparency, innovation, commercial excellence, and strong relationships.

At THSP, our values drive everything we do, from how we support each other to how we serve our customers. They define who we are and how we help others succeed. Every value is about delivering quality service and building a business where colleagues and customers thrive.

As an employee-owned business, every colleague is directly invested in doing what’s right – for our customers, our team, and our future.

T – Transparency

We build trust through open, honest communication, inside and out.

  • Customers know exactly what to expect: clear pricing, fair terms, and no surprises.
  • We keep our colleagues informed and involved, with regular updates and honest conversations.
  • Every action reflects our legal, moral, and financial responsibilities.

I – Innovation

We’re always looking forward, so our customers stay ahead.

  • We continuously improve our services and technology to meet changing customer needs.
  • Our people are empowered to grow through training, development, and shared knowledge.
  • We turn feedback, both internal and external, into better outcomes for everyone.

C – Commercial Excellence

We focus on what works, for customers, colleagues, and the business.

  • Our goal is long-term success for our customers, not just quick wins.
  • Every colleague plays a part in creating value and driving smart decisions.
  • Our support balances compliance with commercial reality – we know what works.
  • Our advice is practical, sensible, and tailored to real business challenges.

S – Strong Relationships

People come first – always.

  • We build lasting relationships based on respect, accountability, and trust.
  • Customers see us as trusted partners, not just service providers.
  • Customers benefit from consistent contacts, not call centres.
  • Everyone has a voice, and every voice is heard.

Our Difference

At THSP, we do things differently – because we’re built differently.

As an employee-owned business, every colleague is invested in your success. That means we’re not just doing a job, we’re building partnerships, protecting people, and helping businesses thrive.

Here’s what sets us apart:

Employee-Owned, Personally Invested

Everyone at THSP has a stake in the company, and in your results. Our people go the extra mile because your success is our success.

Practical, Commercially Aware Advice

We don’t believe in ticking boxes. Our advice is grounded in the real world. Sensible, tailored, and focused on what works for your business.

We explain the technical details without the jargon, so you always know what’s happening and why.

Aligned with Your Goals

We take time to understand your risk and challenges and align our services with your priorities to deliver outcomes that make a measurable difference.

Personal, Relationship-Driven Support

You’ll always deal with real people who know your business, not call centres or generic support. We’re here when you need us. We take pride in providing a personal service that fits your needs, not just our process.

Evolving to Keep You Ahead

We constantly improve our services, technology, and expertise, so you can stay compliant, competitive, and confident in the future.

Clear, Honest Communication

No jargon. No surprises. Just transparent pricing, fair terms, and open conversations from start to finish.

Flexible, Fair Contracts

We offer simple one-year agreements with clear exit clauses, because we believe in earning your trust – not locking you in.

Advice you trust. People you know. Results that matter.

We’re here to make health, safety and HR simpler, smarter, and genuinely supportive, so you can focus on running your business.

Testimonial:

Uncomplicated, easy to use and bespoke

Having used clunky and time-consuming spreadsheets for a long time, I’ve found THSP’s Training Matrix uncomplicated, very simple to manage, and bespoke to our individual needs.

Matt Hollister

HSEQ Manager, AQ Construction Services Ltd

Testimonial:

We like you!

Thank you Andrew. As stated on the phone when next considering your holidays although we know your team is there, we like you!

Shelly O’Sullivan

AGF Maxi Storage

Testimonial:

New Colleague Testimonial

Everyone at THSP has been very friendly, helpful and welcoming. I have been shadowing consultants on site visits for my training and they have all taken the time to explain what they are doing.

Luke Byers

Health & Safety Consultant

THSP is now Employee Owned

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