Yes. Before we mutually sign a contract we will ensure that we understand all your requirements and the correct service is selected based upon the needs of your organisation.  At your initial audit our qualified consultant will identify the information relevant to your industry and circumstance - your bespoke documentation will be based upon this.

As part of our service, we will keep you informed of topical industry developments and changes in legislation that directly affect you.

Outsourcing to a company with extensive experience will ensure your organisation has properly addressed the legal, moral and financial responsibilities that are related to health and safety, employment law and environmental legislation.

Outsourcing these services to THSP means you don’t need to have the expertise in house, or the cost of training the relevant people.

Our tailored management systems, procedures and policies will save you time, demonstrate your commitment to keeping your workforce safe, treating your employees fairly, and taking your responsibilities to the environment seriously.

Unlike ‘off-the-shelf’ documentation, THSP’s approach won’t let you down in court.

THSP brings together the country’s top H&S consultants, as well as Employment Law and Environmental services experts, so we have the right people in place wherever your organisation is based. Our site visiting capabilities are unrivalled in the UK, designed to support over 1,300 clients. Our nationwide strength and expertise are delivered to the same high quality locally, tailored to your business, to ensure you get the support your business needs, when you need it. From regular site visits and audits to consultancy projects and 24/7 rapid response in emergencies, you can rely on THSP however large or small your company.

The support and resource we can provide is unrivalled. We have a dedicated team of highly qualified consultants who have been cherry-picked for their individual experience, expertise and industry knowledge. Our team members are based in the field throughout the UK (enabling us to support you – wherever you are), as well as in-house consultants who are available on the telephone to provide support when you need it.

If you are contacted by the HSE, you should call us immediately so we can discuss and agree what steps to take.

However, if you are a retained client who has implemented our advice on health and safety practices, it is unlikely the HSE will be dissatisfied with your organisation.

Our combined experience and knowledge covers a vast array of industries, services and types of organisation.  Our consultants have enviable experience and qualifications, and we can respond to any situation our clients present us with.

In pursuing continual improvement, we always strive to provide a personable and proven service to each and every client, whilst adopting new and improved ideas and approaches to meet individual customer needs. We invest in new technologies where we can add value to our client’s journey with us.

We encourage all our clients to involve their staff in our services and as such we make our resource available to the whole organisation. If you operate satellite sites, warehouses or have remote staff, they will have the same access to our resource as your head office staff. This ensures that you gain the maximum benefit from the service you subscribe to.

In addition to our online resource, telephone support and documentation (additionally provided to you on CD-Rom for deployment on an intranet), we also offer a unique ‘Stress Service’ to all our clients.  Available to all your staff and their immediate families, this service provides confidential advice and guidance on personal issues, much like the Citizens Advice Bureau.

We are an ISO 9001 accredited organisation. This ensures that we set clear, measurable objectives for service delivery to our clients. We commit to conducting key elements of our service within defined time frames and we encourage our clients to work with us to achieve this.

Your account will be handled and closely monitored by a dedicated Account Executive. From the moment you engage with us we will be at hand to support all your needs. Our Account Executives will ensure that you always get the very best from your package of services and will encourage you and your team to utilise all of the resource and information available to you.

In the first instance, queries should be directed to your Account Executive who will ensure your requests are met or your questions answered. Alternatively you can contact your sales consultant should you require further clarification or assistance with the service you have subscribed to.

In the unlikely event that your query is of a negative nature and requires escalation, a unique ‘Case’ will be raised on your behalf. This procedure is objectively conducted and is at the core of our ISO 9001 accreditation and our commitment to continued improvement.