Yes. Before we mutually sign a contract we will ensure that we understand all your requirements and the correct service is selected based upon the needs of your organisation.  At your initial audit our qualified consultant will identify the information relevant to your industry and circumstance - your bespoke documentation will be based upon this.

As part of our service, we will keep you informed of topical industry developments and changes in legislation that directly affect you.

Outsourcing to a company with extensive experience will ensure your organisation has properly addressed the legal, moral and financial responsibilities that are related to health and safety, employment law and environmental legislation.

Outsourcing these services to THSP means you don’t need to have the expertise in house, or the cost of training the relevant people.

Our tailored management systems, procedures and policies will save you time, demonstrate your commitment to keeping your workforce safe, treating your employees fairly, and taking your responsibilities to the environment seriously.

Unlike ‘off-the-shelf’ documentation, THSP’s approach won’t let you down in court.

THSP brings together the country’s top H&S consultants, as well as Employment Law and Environmental services experts, so we have the right people in place wherever your organisation is based. Our site visiting capabilities are unrivalled in the UK, designed to support over 1,300 clients. Our nationwide strength and expertise are delivered to the same high quality locally, tailored to your business, to ensure you get the support your business needs, when you need it. From regular site visits and audits to consultancy projects and 24/7 rapid response in emergencies, you can rely on THSP however large or small your company.

The support and resource we can provide is unrivalled. We have a dedicated team of highly qualified consultants who have been cherry-picked for their individual experience, expertise and industry knowledge. Our team members are based in the field throughout the UK (enabling us to support you – wherever you are), as well as in-house consultants who are available on the telephone to provide support when you need it.

If you are contacted by the HSE, you should call us immediately so we can discuss and agree what steps to take.

However, if you are a retained client who has implemented our advice on health and safety practices, it is unlikely the HSE will be dissatisfied with your organisation.

Our combined experience and knowledge covers a vast array of industries, services and types of organisation.  Our consultants have enviable experience and qualifications, and we can respond to any situation our clients present us with.

In pursuing continual improvement, we always strive to provide a personable and proven service to each and every client, whilst adopting new and improved ideas and approaches to meet individual customer needs. We invest in new technologies where we can add value to our client’s journey with us.

We encourage all our clients to involve their staff in our services and as such we make our resource available to the whole organisation. If you operate satellite sites, warehouses or have remote staff, they will have the same access to our resource as your head office staff. This ensures that you gain the maximum benefit from the service you subscribe to.

In addition to our online resource, telephone support and documentation (additionally provided to you on CD-Rom for deployment on an intranet), we also offer a unique ‘Stress Service’ to all our clients.  Available to all your staff and their immediate families, this service provides confidential advice and guidance on personal issues, much like the Citizens Advice Bureau.

We are an ISO 9001 accredited organisation. This ensures that we set clear, measurable objectives for service delivery to our clients. We commit to conducting key elements of our service within defined time frames and we encourage our clients to work with us to achieve this.

Your account will be handled and closely monitored by a dedicated Account Executive. From the moment you engage with us we will be at hand to support all your needs. Our Account Executives will ensure that you always get the very best from your package of services and will encourage you and your team to utilise all of the resource and information available to you.

In the first instance, queries should be directed to your Account Executive who will ensure your requests are met or your questions answered. Alternatively you can contact your sales consultant should you require further clarification or assistance with the service you have subscribed to.

In the unlikely event that your query is of a negative nature and requires escalation, a unique ‘Case’ will be raised on your behalf. This procedure is objectively conducted and is at the core of our ISO 9001 accreditation and our commitment to continued improvement.

Would you like us to?

Risk assessments are the employer’s responsibility and need to be undertaken by a competent person. Retained annual clients may use our name as their competent person to assist and they have access to our library of risk assessments on this web site. These are downloadable and amendable. We will check your work if you would like us to.

As part of our service we can train your staff to assess risk.

Special risk assessments can be carried out by our consultants during their normal visits to your premises or by special arrangement.

It's your choice.

When we come to conduct your audit it would be useful if you can have to hand any existing documentation, and also have available the staff who are responsible for implementing health and safety in your business, to discuss their concerns.

Your insurance costs ought to be reduced.  Make your insurance broker aware of your new safety management arrangements and they ought to be able to negotiate a discount for you.

It is certainly true that by proper management, your claims history should improve, the consequence being a reduction in the number and severity of claims which will show an ongoing benefit to your insurance rates.

Let us know as soon as possible – certain types of accidents must be notified to the enforcing authority, and we can help you with this. Depending on the nature and seriousness of the accident it would also be wise to inform your legal advisers.

You are required by law to ensure that all serious incidents are properly investigated and it may be that a visit from one of our consultants needs to be arranged very quickly.

One of our safety consultants, along with a representative of your organisation, will undertake the following:

• An inspection of the physical premises and an assessment of risk both for the premises and the work being carried out in it
• A fire risk assessment if necessary
• A check of how prepared you are in case of emergency, including evacuation procedures and signage
• A check on mandatory and recommended health and safety training requirements
• A discussion on the management structure and responsibilities for health and safety
• A close-out meeting with senior management of your organisation
• A full written report

As often as you need us to – normally two to three visits a year are sufficient for safety management, but occasionally more visits are needed.  We can be contracted to visit your site as often as you wish.

All our clients have easy access to regular legal updates and other relevant news online, providing easy-to-digest information on often complex and rapid changes to legislation. If you choose to become a retained client, we automatically send you updates for inclusion in your policies whenever new legislation is introduced.

Yes, as an additional service we can supply a wide ranging legal fees insurance policy which is well worth asking about.

No. We will work with you and your team to ensure you are taking all the appropriate steps to minimise risks to your organisation and comply with all the appropriate legislation. Ultimately however, the responsibility in law for ensuring a safe place to work for your employees and complying with health and safety legislation is that of the employer. We can, however, attend your offices every week, or several times a month, to keep your documentation and records up to date. This on-site presence also helps to improve the safety culture within an organisation.

We will need to see copies of employment contracts, procedures, policies and a copy of your staff handbook where they exist.

If you are a retained client of THSP, you will already have in place the relevant policies and procedures, as well as training for line managers.  If your organisation has followed our advice and kept these up to date, disciplinary, dismissal and redundancy procedures should be relatively straightforward.

To ensure you avoid tribunal claims and act within the bounds of employment law, it is important that you follow the procedures you have notified to your staff to the letter.

You must ask our advice (and follow that advice) regarding dismissal and redundancy to maintain the indemnity insurance cover.

If you have any questions or require any support throughout the process, our dedicated team of employment law consultants are always on hand, so just call us for any advice you need.

If your organisation has followed the advice of our employment law specialists, it is extremely unlikely that you will face employment tribunals brought by staff. However, our qualified team of employment law consultants is able to provide all necessary support to minimise the impact of a tribunal claim on your business.

One of our employment law team, along with a representative of your organisation, will undertake the following:

• An inspection of existing contracts, procedures and staff handbooks
• A discussion on the management structure and responsibilities for line management
• A close-out meeting with senior management of your organisation
• A full written report

No. We will work with you and your team to ensure you are taking all the appropriate steps to manage your employees fairly and within the law, minimising risks to your organisation. Ultimately however, in law, the responsibility of ensuring your organisation complies with employment law is that of the employer.

No. We will work with you and your team to ensure you are taking all the appropriate steps to manage your environmental responsibilities within the law, minimising risks to your organisation. Ultimately however, in law, the responsibility of ensuring your organisation complies with legislation surrounding environmental issues is that of the employer.

If you have any existing environmental impact and procedures paperwork, please bring them to the initial meeting, otherwise no.

Let us know as soon as possible – certain types of accidents must be notified to the Environment Agency, and we can help you with this.

You are required by law to ensure that all serious incidents are properly investigated and it may be that a visit from one of our consultants needs to be arranged very quickly.

If you are contacted by the Environment Agency or a local council regarding environmental issues of any kind, you should contact us immediately so we can discuss and agree what steps to take.

However, if you are a retained client who has implemented our advice on environmental practices, it is unlikely the either the Environment Agency or any local council body will be dissatisfied with your organisation.

One of our environmental consultants, along with a representative of your organisation, will undertake the following:

• An inspection of the physical premises and an assessment of environmental impact both for the premises and the work being carried out in it
• A check of how prepared you are in case of emergency.
• A check on mandatory and recommended environmental training requirements.
• A discussion on the management structure and responsibilities for environmental issues
• A close-out meeting with senior management of your organisation.
• A full written report